Configure the record system
Configure how clinical records are created and signed, and set up the email notifications clients receive when they register via the portal.
â What you can do
- Toggle system settings for record creation and signing
- Enable BankID verification for client registration
- Configure and enable email notification templates
âī¸ System configurations
- Click Record System â Configurations.
- Click the Configurations tab.
- Toggle each setting ON or OFF as required.

Setting | What it does |
|---|---|
Email notification to super user when client registers | Sends an automatic email to the super user when a new client registers via the portal |
Use checkbox when signing letter of consent | Clients tick a checkbox instead of a digital signature when signing consent forms |
Can we publish your before and after picture? | Allows clients to consent to publishing their before and after photos |
Enable NRS rating in procedure records | Adds a Numerical Rating Scale field in procedure records for client ratings |
Mandatory BankID | Requires clients to verify their identity with BankID when registering via the portal |
đ§ Email templates
- Click Record System â Configurations.
- Click the Email Templates tab.
- Toggle the required email notification ON or OFF.
- Select the appropriate email template from the dropdown.
- Click Submit to save changes.

Template | What it does |
|---|---|
Email when client registers | Sends a confirmation email to clients when they register via the portal or are added manually |
Updated on: 19/06/2026
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