Articles on: Booking System
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Booking calendar & appointments

The Booking calendar is your day-to-day scheduling view — add client bookings, block private time for practitioners, send SMS reminders and review full appointment details.


📍 Where to find this: Booking System → Booking


✅ What you can do


  • View bookings in calendar or list view
  • Filter by practitioner or service
  • Add client bookings and practitioner private time
  • Repeat private time daily, weekly or on a custom pattern
  • Send SMS directly from the booking calendar
  • View booking details and add notes


📅 Booking calendar


  1. Click Booking System → Booking — opens the Booking Calendar.
  2. (optional) Filter by practitioner using the practitioner dropdown.
  3. (optional) Switch between Daily / Weekly / Monthly view.
  • Global Religion Holidays and Country Holidays are visible in the calendar.


Booking calendar


  1. (optional) Click the Three Dash icon to switch to List View.
  • Edit or Cancel bookings using the Edit and Delete icons from the list.


Booking List View


  1. (optional) Click the Filter (funnel) icon to filter bookings by service.


Filter on Service


  1. (optional) Click the interval selector (defaults to 1 hour) to change the time slot view.
  • Choose from the list or enter a custom number of minutes and click Add.


Time Slot


  1. (optional) Click Open Hours to set your clinic's open hours.


Open Hours


➕ Add a booking


  1. Click Booking System → Booking.
  2. Click the +Add button in the top-right corner — opens the Add New Booking pop-up.
  3. Click the Book Client tab.
  4. Select the Service (single or group service).
  5. Select the Practitioner.
  6. Select the Date, Start Time and End Time.
  7. Select the Client from the dropdown.
  8. (optional) Enter a Special Request.
  9. (optional) Tick checkboxes to send reminders:
  • Send SMS to Client, Send SMS to Practitioner, Send Email to Client
  1. Click Submit. Click Cancel to discard.


Book Client


ℹ️ You can also add a booking by clicking directly on a time slot in the booking calendar.


Add a new booking by clicking on the time slot


⏸️ Add private time


  1. Click +Add → click the Private time tab.
  2. Select the Practitioner.
  3. Choose the Date and the Color to show on the calendar.
  4. Select the Type:
  • Non-blocking, visible but does not block bookings
  • Blocks Bookings, blocks the time from being booked
  1. (optional) Turn on All Day to take the whole day.
  2. Set Start Time and End Time.
  3. (optional) Choose how it repeats under Repeat. See the next section.
  4. (optional) Add a Title and a Description.
  5. Click Submit.


Private time with repeat


🔁 Repeat private time


  1. Open the Repeat field in the private time form. It starts on Does not repeat.
  2. Pick Daily, Weekly on the weekday of your chosen date, or Every weekday (Mon–Fri).
  3. (optional) Choose Custom… to repeat every few days, weeks or months, select the weekdays, and set when it Ends: Never, On a date, or After a number of occurrences.
  4. Click Submit. Every occurrence in the series is created at once.


Repeat options for private time


ℹ️ Repeat is only offered while adding a new block, or on a block that already belongs to a series. An existing one-off block cannot be turned into a repeating one later.


⚠️ If a repeating block set to Blocks Bookings lands on dates that already have bookings, Meridiq lists them before saving. Save anyway creates the series without cancelling those bookings, so check the list first.


❌ Cancel or update private time


  1. Click on any private time block in the booking calendar.
  2. Update date, time, colour, title or description as needed.
  3. Click Cancel Private Time to remove it.
  4. Click Submit to save changes.
  5. If the block repeats, a banner at the top of the form says so, and saving or removing it asks which occurrences to apply the change to: This event, This and following events, or All events.


Update Booking


ℹ️ Dragging a block to a new time on the calendar always moves that one occurrence. The rest of the series stays where it is.


ℹ️ You cannot update the type of private time (Non-blocking vs Blocks Bookings) after creation. Private time cannot be edited from the booking list view.


⚠️ Changing how a series repeats, including its pattern, its times or the All Day switch, and applying that to more than one occurrence, resets any occurrence you had edited on its own.


💬 Send SMS from the booking calendar


  1. Click the SMS icon on any booked booking in the calendar.
  2. Select Date and Practitioner.
  3. (optional) Remove clients you don't want to message.
  4. (optional) Select a Template and enter SMS Text.
  5. Click Submit.


Send SMS


🔍 View booking details


  1. Click on any booking in the calendar or list view — opens the Booking Details page.
  • The page has three sections: Booking Details, Client Details and Notes.


Booking Details — you can:

  • Edit the booking, Cancel it, mark as No Show
  • Send Booking email to client
  • Pay for the booking service
  • Join or Cancel a Video Call


Client Details — shows client email, address, phone, booking date, special requests and questionnaire/LOC status.


Booking Detail


📝 Add a note to a booking


From the Booking Details page


  1. Open a booking → go to the Notes section.
  2. Click +Add — opens the Add Note pop-up.
  3. Enter the note in the Details field.
  4. Click Add. Edit or delete notes using the Edit and Delete icons.


Add Note


Directly from the booking calendar


  1. Click the Note icon on any booking in the calendar.
  2. Enter the note in the Details field and click Add.
  • An N icon appears on the booking after adding a note.


Add Notes from Booking Calendar


💡 To configure booking reminders and notifications, see Configure the booking system.

Updated on: 25/08/2026

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