Add notes & upload files
Create signed notes, attach files and link prescriptions to a client's record. Notes follow the same sign-to-lock workflow as procedures.
✅ What you can do
- Create notes with a title and text template
- Upload files and documents to a note
- Attach prescriptions to a note
- Sign, edit, view, download or cancel notes
➕ Add a note & file
- Click the +Add button — opens the New Note pop-up.
- Enter a Title (required).
- (optional) Select a Text Template from the dropdown.
- (optional) Click Add Prescription to attach one or more prescriptions.
- (optional) Click Choose files to upload documents or images.
- (optional) Tick Custom date & time to set your own date instead of today.
- Save or finalise:
- Submit Draft — saves without signing, stays editable
- Submit and Sign — opens the Sign Note pop-up to lock the record


⚙️ Manage notes & files
Icon | Action | What it does | Available when |
|---|---|---|---|
✏️ | Sign | Finalise & lock the note | Unsigned only |
📝 | Edit | Modify the note | Unsigned only |
👁️ | View | Read-only view | Any status |
⬇️ | Download | Export as PDF | Signed only |
🗑️ | Delete | Remove permanently | Unsigned only |
🚫 | Cancel | Cancel & add a reason note | Signed only |
🗒️ | View cancel note | Read the cancellation reason | Cancelled only |

Updated on: 19/06/2026
Thank you!