Articles on: Client management

Track procedures & treatments

Create, sign and manage clinical procedure records for your clients. Attach text templates, prescriptions and annotated images to each procedure.


📍 Where to find this: Clients → select a client → Records → Procedure tab


✅ What you can do


  • Create and sign treatment procedures
  • Attach text templates & prescriptions
  • Upload and annotate images with colours & shapes
  • Download, copy, edit or cancel procedures


➕ Create a procedure


  1. Click the +Add button — opens the Create Procedure page.
  2. Enter a Procedure Title and Date of Procedure (both required).
  3. (optional) Click Add Text Template — adjust price and add multiple if needed.
  4. (optional) Click Add Prescription to link one or more prescriptions.
  5. (optional) Click Use Template, Add Media or Media to upload & annotate images:
  • Colour palette: yellow, green, red, blue, purple, black
  • Tools: drawing, highlighter, shape markers
  • Undo, clear or delete markings at any time
  1. Save or finalise:
  • Submit Draft — saves without signing, stays editable
  • Submit and Sign — opens the Sign Procedure pop-up to lock the record


Records


Create Procedure


⚠️ Once signed, the procedure is locked. It can only be viewed, copied or cancelled — not edited. You can only download after signing.


⚙️ Manage procedures


Icon

Action

What it does

Available when

✏️

Sign

Finalise & lock the procedure

Unsigned only

📝

Edit

Modify procedure details

Unsigned only

👁️

View

Read-only view

Any status

📋

Copy

Duplicate as a new draft

Signed only

⬇️

Download

Export as PDF

Signed only

🗑️

Delete

Remove permanently

Unsigned only

🚫

Cancel

Cancel & add a reason note

Signed only

🗒️

View cancel note

Read the cancellation reason

Cancelled only


Procedure Actions


Sign Procedure


View Procedure


💡 See Add notes & upload files for lightweight notes that do not need full procedure records.

Updated on: 19/06/2026

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