MERIDIQ Support
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General Settings
Configure your clinic, team, billing and system preferences.
General settings overview
General Settings overview
The central panel for clinic wide setup: your team, company profile, system preferences, billing, tax, credits and data imports.
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Clinic setup
Company information
Your clinic's profile details and Google ratings, as shown to clients on the Registration Portal and Booking Portal.
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System settings
Account wide preferences: language, date and time formats, theme, and two factor authentication.
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Tax settings
Define the tax rates your clinic charges. Each rate is a tax group, and every product, service and gift card links to one.
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Team & staff management
Add admins, standard users and prescribers, control which modules each one can open, and connect their Google Calendar.
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Plan, billing & credits
Billing & subscription
Your payment cards, billing details and full invoice history for the MERIDIQ subscription itself.
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Upgrade your plan
Upgrade, downgrade, or switch between monthly and yearly billing on your MERIDIQ subscription.
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SMS & video credits
Top up when SMS or video calls stop working. Buy credit packages, turn on auto renewal and set your SMS Sender ID.
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Billing problems
When your account is read-only or blocked
What read-only and blocked mean after a failed payment, what stops working, and how to get your account reactivated.
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Cancel a system or close your account
Cancel one system and keep the rest, cancel during a free trial, and what closing your MERIDIQ account entirely involves.
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Data & compliance
Import clients & data
Bring your existing client and booking data into MERIDIQ from a CSV or Excel file.
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Manage clinic documents
View and download the agreements you accepted at registration: Public Agreement, DPA Agreement and Supplier Agreement.
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Personal data policy
Write the Personal Data Policy clients see when they approve consent. Available in both English and Swedish.
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