Articles on: POS (Point of Sale System)
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Issue & redeem gift cards

Issue gift cards to clients, track their status and value, and print or email receipts — all from the Gift Card section of the POS system.


📍 Where to find this: POS System → Gift Card


✅ What you can do


  • Issue a gift card for a client with a custom amount and expiry date
  • Pay for the gift card via Viva, Klarna, Swish, Stripe or Manual Payment
  • Filter gift cards by Active, Inactive or Expired status
  • Export the full gift card list
  • View, download and email gift card receipt details
  • Redeem a gift card as a discount during a payment


🎁 Browse & filter gift cards


  1. Click POS System → Gift Card.
  • The Gift Card List opens, showing all issued gift cards.
  1. (optional) Use the Active / Inactive / Expired filter dropdown to filter the list by status.
  2. (optional) Click the Export button to download the full gift card list with all details.


Gift Card List


➕ Issue a gift card


  1. Click POS System → Gift Card.
  2. Click the Issue Gift Card button in the top-right corner.
  • Opens the Issue Gift Card pop-up.
  1. Select the Client from the dropdown (required).


ℹ️ Anonymous Payment — use this option to process a transaction without linking it to a registered client profile. Useful for walk-in customers or situations where client data is not required.


  1. Enter the Amount for the gift card.
  2. Select the Expiry Date.
  3. (optional) Select the applicable Tax from the tax dropdown.
  4. Choose a Payment Method:
  • Viva — card terminal payment, includes Klarna (Sweden and the Netherlands)
  • Swish — mobile payment (Sweden only)
  • Stripe — card payment (available in most countries)
  • Manual Payment — QR code-based payment for services without API integration (Sweden and United Kingdom)
  1. (optional) Click Cancel to discard.


Issue Gift Card (Through Viva/Swish/Stripe)


Issue Gift Card (Through Stripe)


ℹ️ Payment method availability by country:Sweden — Viva (includes Klarna), Swish, Stripe and Manual Payment.Netherlands — Viva (includes Klarna), Stripe and Manual Payment.United Kingdom — Stripe and Manual Payment.Everywhere else — Stripe (most countries) and Manual Payment.


👁️ View a gift card receipt


  1. Click POS System → Gift Card.
  2. Click the View (Eye) icon on any gift card in the list.
  • Opens the Gift Card Receipt Detail.
  1. From the receipt detail you can:
  • Click Print to download the gift card details as a PDF.
  • Click Email to send the gift card receipt to the client by email.


Gift Card Receipt Detail


💳 Redeem a gift card


To apply a gift card as a discount during a payment:


  1. Go to POS System → Payments → start a sale.
  2. In the Gift Card field enter the Card ID.
  3. Enter the Amount to use from the gift card.
  • The discount is applied automatically to the total.


💡 For the full payment flow, see Process a payment.

Updated on: 06/08/2026

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