Process a payment

Process client payments for services and products through your preferred payment method — Viva (including Klarna), Swish, Stripe or Fortnox Invoice — all in one place.

✅ What you can do

• Sell services and products to a specific client or anonymously
• Apply gift card discounts and percentage or fixed discounts
• Process payments via Viva (includes Klarna), Swish, Stripe, Fortnox Invoice or Manual Payment
• Send a Stripe payment link via SMS to a client
• Abort in-progress Viva or Stripe transactions

💳 Sell a service or product

1. Click POS System → Payments.
2. Click the + button to select a Service or Product.

• Opens the Add Service/Product pop-up.

3. Click the Select Services or Select Products tab.
4. Select the Client / Patient (required).

5. Selected items appear in the Items Added section showing:

• Item Name, User, Price, Quantity and Subtotal.

6. (optional) Select a Practitioner from the dropdown for specific services or products.
7. (optional) Modify the price of any item.
8. (optional) Use + or − to change quantities. Click the Delete icon to remove an item.
9. (optional) Add a Reference Note for special requests or additional information by clicking on the Add Note.
10. (optional) Apply a Gift Card:
11. • Enter the Card ID.
    • Enter the Amount to use.
11. (optional) Apply a Discount:
12. • Choose Percentage or Fixed Value.
    • Enter the discount amount.
12. Review the Review Summary — the final total reflects all deductions and taxes.
13. Choose a Payment Method from the Pay with section:
14. • Viva — card terminal payment, includes Klarna (Sweden only)
    • Swish — mobile payment (Sweden only)
    • Manual Payment — record a payment you took outside MERIDIQ (available everywhere)
    • Fortnox Invoice — generates an invoice (Sweden only)
    • Stripe — card terminal payment, opens Payment Link pop-up (all countries)
14. (optional) Click Abort to cancel an in-progress Viva transaction.
15. (optional) Click Send Payment Link to send a Stripe payment link directly to the client via SMS.

🔌 Connect payment methods

If no payment methods have been connected yet, the Payments page displays a Set up payment methods button instead of the Pay with section.

1. Click the Set up payment methods button on the Payments page.

• You are redirected to POS System → Configurations → Payment Methods tab.

2. (optional) You can also go directly to POS System → Configurations → Payment Methods tab at any time to connect or disconnect payment methods.

🔌 Connect to Viva Wallet

1. Go to POS System → Configurations → Payment Methods tab.
2. Click the Connect to Viva Wallet button.

• Opens the Sign up for Viva Wallet page.

3. Fill in the required details on the sign-up page.
4. Click Sign Up to verify.

• A Viva Wallet Account Connected pop-up confirms the connection in MERIDIQ.

5. Once connected, Viva appears in the Pay with section during payments.

🔌 Connect to Fortnox

1. Go to POS System → Configurations → Payment Methods tab.
2. Click the Connect to Fortnox button.

• You are redirected to the Fortnox sign-in page.

3. Sign in to your Fortnox account to complete the connection.
4. Once connected, you can generate invoices directly from MERIDIQ.

• Fortnox Invoice appears in the Pay with section during payments.

🔌 Connect to Stripe

1. Go to POS System → Configurations → Payment Methods tab.
2. Click the Connect to Stripe button.

• You are redirected to the Stripe login page.

3. Sign in to your Stripe account to complete the connection.
4. Once connected, you can process card terminal payments through Stripe.

• Stripe appears in the Pay with section during payments.

💳 Pay with Stripe

1. Click the Stripe button in the Pay with section.

• A Payment Link pop-up opens.

From the Payment Link pop-up you can:

• Copy the payment link to share manually.
• Click SMS to send the payment link directly to the client via SMS.
• Click Open link to open the Stripe payment page directly.
• Click Abort to cancel the Stripe payment.
• Click New Payment to start a new transaction — the current payment continues processing in the background and can be tracked under Receipts.

💵 Pay with Manual Payment

Manual Payment records a payment you collected outside MERIDIQ — a bank transfer, a card machine that is not connected, or cash. It is available to every clinic, whatever your country.

1. Add the services or products and select the client as usual.
2. Click Manual Payment in the Pay with section.

• If your clinic has uploaded a payment QR code, it is shown here for the client to scan.

3. Enter a label describing how the client paid — for example Bank Transfer, Wire or external payment.
4. Confirm to complete the sale.

📤 Send payment link via SMS

1. Click the Send Payment Link button on the payment page.

• Sends the Stripe payment link directly to the client via SMS.

Updated on: 06/08/2026