Articles on: Communication
This article is also available in:

Contact MERIDIQ support

If something is not working, or you need help with anything in MERIDIQ, send a message straight to the support team from inside the application.


📍 Where to find this: Left navigation menu → Communication → Support


✅ What you can do


  • Send a support request without leaving MERIDIQ
  • Describe your issue in your own words
  • Attach a screenshot or file so the team can see the problem
  • Get a reply by email


💬 Send a support request


  1. Click Communication → Support in the left navigation menu.
  2. Enter a short Subject describing your issue.
  3. Write the details in the Message field.
  4. (optional) Click Choose file to attach a screenshot or document.
  5. Click Submit.


Support form


ℹ️ Subject and Message are both required. The reply goes to the email address on your MERIDIQ account, so you do not need to enter it.


✍️ Writing a useful request


The more detail you give, the faster the team can help:


Include

Example

Where you were in the app

"Booking System → Booking calendar"

What you were trying to do

"Adding a group booking for Friday"

What happened instead

"The save button does nothing"

A screenshot

Attach an image of the screen showing the problem


💡 For questions about your plan, invoices or payment details, see the Pricing of Subscription section. To reach clients rather than support, see Send emails & offers to clients.

Updated on: 06/08/2026

Was this article helpful?

Share your feedback

Cancel

Thank you!