Account & profile

My Profile is where you manage your personal account — update your information, verify your identity with BankID for signing clinical records, and change your login password.

✅ What you can do

• View and update your personal information
• Verify your identity with BankID to sign procedures, notes, consents and prescriptions
• Change your login password

🧭 How to open My Profile

1. Click your username in the top-right corner of any page.
2. Select My Profile from the dropdown.

• The My Profile page opens.

✏️ Update your personal information

1. Click your username → select My Profile.
2. (optional) Click BankID Verification to verify your identity.

• After verifying, Verified with BankID appears in green text.
• BankID verification is required before you can sign procedures, Notes & Files, Letters of Consent or Prescriptions.

3. Click the Edit icon — opens the Update User pop-up.
4. Add or update your personal information.
5. Click Submit to save. Click Cancel to discard.

Company Name — legal name of the clinic. Required.
First & Last Name — your personal name.
Mobile Number — contact number in international format. Required.
E-mail — used for login and notifications. Required.
Address, City, Zip Code, State, Country — clinic location details.

🔑 Change your password

1. Click your username → select My Profile.
2. Click the Change Password button — opens the Change Password pop-up.
3. Enter your Old Password.
4. Enter your new Password.
5. Re-enter the new Password to confirm.
6. Click Update Password.

Updated on: 19/06/2026