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Verify your identity with BankID

Verifying your identity with BankID proves who you are, so MERIDIQ can attach your verified identity to the clinical records you sign with BankID.

📍 Where to find this: Click your username → My profile → BankID Verification

⚠️ BankID is a Swedish service. You need a Swedish personal ID and a Swedish BankID to verify. Clinics outside Sweden cannot use BankID verification — the button still appears on the profile page, but verification cannot be completed.

✅ What you can do

Verify your identity with BankID from your own profile
Sign procedures, notes, letters of consent and uploaded files with BankID once verified
Re-verify if your personal ID details change

ℹ️ Verification is only required for signing with BankID. You can still create and sign records the normal way without it — this is how clinics outside Sweden work. If you choose BankID signing without being verified, MERIDIQ returns Please verify bank id first.

🆔 Verify with BankID

Click your username → select My profile.
Click BankID Verification.

The Confirm your Bank ID window opens and shows a QR code.

Open the BankID app on your phone and tap the scan QR icon.
Scan the QR code shown on screen.
Complete the verification in your BankID app.

When it succeeds, Verified with BankID appears in green on your profile.

ℹ️ Using BankID on the same device you are working on? Click Open BankID on this device instead to launch the app directly, without scanning.

ℹ️ The QR code refreshes constantly by design. Scan whichever code is on screen — you do not need to wait for a new one.

🔁 Re-verify after changing your personal ID

Your verification is tied to your Swedish Personal ID. If that number is changed — by you in My profile, or by an administrator in General Settings → Team — your verification is cleared and you must verify again.

Click your username → select My profile.
Click the Edit icon and correct your Swedish Personal ID.
Click Submit.
Click BankID Verification and verify again.

ℹ️ Verification does not expire. Once verified, you stay verified until your personal ID is changed.

⚠️ BankID is the authority on your identity — verifying overwrites the Swedish Personal ID on your profile with the number registered to your BankID. If they differ, BankID's version wins.

ℹ️ Each personal ID can belong to only one user. If the number is already in use, you see Please enter unique personal id.

🛠️ If verification fails

What you see	What it means	What to do
Preparing... stays on screen	The BankID order has not started yet.	Wait a moment. If nothing happens, click Restart.
A Restart button appears	The BankID session timed out or was cancelled.	Click Restart and scan the new code.
Already verified	Your account is verified — nothing to do.	Close the window.
A message asking you to contact support	BankID could not complete the check.	Contact MERIDIQ support.

💡 BankID verification is personal — each member of your team verifies their own account, and only Swedish clinics can use it. For everything else on your profile, see Account & profile.

Updated on: 06/08/2026

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