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Manage clinics

View and manage your connected aesthetic clinics — browse prescriptions and payment reports for each clinic.


📍 Where to find this: MAL Online → Clinics


✅ What you can do


  • Browse all connected clinics and their prescription counts
  • View, edit, sign or delete clinic prescriptions
  • Download clinic payment invoices
  • Stop service or update fees for a clinic


🏥 Browse clinics


  1. Click Clinics in the left navigation menu.


Clinic Menu


  • The Clinics list opens, showing all connected clinics.
  • Use the search bar to find a clinic by name.
  • The list shows: Clinic Name, Signed & Pending prescription count, Client Name, Fees, Status (Active/Inactive).


Clinics


🏢 Clinic details


  1. Click Clinics → click on any clinic name.
  • The Clinic Details page opens with two sections:


Section

What it contains

1. Clinic Information

Clinic profile, Stop Service button, Fees

2. Details

Prescriptions tab, Reports tab


Clinic Details


1. Clinic Information section


  1. Click Clinics → click a clinic → navigate to Clinic Information.
  • Click Stop Service to end the service relationship with the clinic.
  • Click Fees to edit your fee agreement with the clinic.


2. Details section — Prescriptions tab


  1. Click Clinics → click a clinic → navigate to Details → click Prescriptions.
  2. Click View to view prescription details.
  3. Click Edit to update prescription details.
  4. Click Sign to sign and approve a prescription.
  5. Click Delete to remove a prescription.
  6. Click View All to see the full prescription history.


Clinic Details - Prescriptions


  • Use the search bar to filter by title, client or date.
  • Prescribed — finalised and approved.
  • Not Prescribed — action required; not yet approved.


2. Details section — Reports tab


  1. Click Clinics → click a clinic → navigate to Details → click Reports.
  2. Click the Download icon on any row to save a payment invoice.
  3. Click View All to see the full payment history.


Clinic Details - Reports


💡 To browse and manage all prescriptions across all clinics in one place, see Manage MAL prescriptions.

Updated on: 06/08/2026

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