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SMS & video credits

Manage your SMS and video call credits — buy credit packages, set up auto-renewal, configure your SMS Sender ID and view invoices.


📍 Where to find this: General Settings → SMS/Video Credits


✅ What you can do


  • Buy SMS and video call credits
  • Set up automatic credit renewal
  • Configure your SMS Sender ID
  • Manage payment cards for credits
  • View credit invoices


ℹ️ If SMS is not yet available in your country, a Join the waitlist pop-up will appear.


Join the Waitlist


🔐 Verify to use SMS


  1. Click General SettingsSMS/Video Credits → click Verify to use SMS.


SMS/Video Credits Settings


  1. Confirm your mobile number and click Send OTP — enter the code you receive.


Verify Mobile Number


Verify Mobile Number


ℹ️ You must verify your mobile number before buying SMS credits or starting video calls.


💳 1. Credits — Buy SMS credits


  • 1 credit = 1 SMS or 5 minutes of video call (interchangeable)


  1. Navigate to the Credits section → click Buy Credits.
  2. Select a credit plan → click Buy → select your card → click Buy.


What a credit package costs


Three packages are available. The larger the package, the lower the price per SMS.


Package

Video call

SEK

EUR

GBP

USD

100 credits

500 mins

120

10

9

11

1 000 credits

5 000 mins

1 000

90

75

100

5 000 credits

25 000 mins

4 000

350

300

400


That works out per SMS at:


Package

SEK

EUR

GBP

USD

100 credits

1.20

0.10

0.09

0.11

1 000 credits

1.00

0.09

0.075

0.10

5 000 credits

0.80

0.07

0.06

0.08


ℹ️ You do not choose the currency. Meridiq bills credits in the currency registered for yourclinic, and the Buy Credits window shows only that one — the line Transaction will be charged inat the bottom confirms which. Buying credits is a one-off purchase, not a subscription.


SMS/Video Credits Settings


Buy Credits


Buy Credits


🔄 2. Auto Renewal


Auto-renewal tops up credits automatically when they fall below 25.


  1. Navigate to Auto Renewal → click Set Auto Renewal → select a plan → select your card.
  2. Click Manage Cards to update your card. Click Disable to turn off auto top-ups.


Auto Renewal


Set Auto Renewal


Set Auto Renewal


Manage Cards


📛 3. SMS Sender ID


  1. Navigate to SMS Sender ID → enter a Sender ID (letters/numbers, max 11 chars) → click Save.


SMS Sender ID


🧾 4. Invoices


  1. Navigate to Invoices — each purchase and auto-renewal generates an invoice.
  2. Click Download to save any invoice.


Invoices


💡 To manage your subscription plan and payment cards, see Billing & subscription.

Updated on: 24/08/2026

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