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Booking activity reports

The Booking reports section offers a detailed overview of bookings, revenue, practitioner performance and cancellations — helping you track business performance and manage scheduling effectively.


📍 Where to find this: Reports → Booking


✅ What you can do


  • View booking summary metrics at a glance
  • Track daily booking volumes over time
  • Identify top-performing practitioners by revenue
  • Monitor your most-booked services and categories
  • Analyse cancellation and no-show trends


📊 Opening Booking reports


  1. Click Reports in the left navigation menu.
  2. Click Booking from the submenu.
  • The Reports — Booking page opens with six data sections.


Reports - Booking


🔽 Filters


Use the filters at the top of the page to customise your view:


Filter

Options

Team Member

Select a specific team member or Everyone

Period

Daily, Weekly or Monthly

Start Date / End Date

Set a custom date range

Export

Click Export (top-right) to download the report


📋 Report sections


1. Summary Metrics

At a glance, view total counts for:

  • Total Single Bookings — individual appointments booked
  • Total Group Bookings — group session bookings
  • Booking Revenue — total revenue from bookings
  • Cancelled — total bookings cancelled
  • No Show — clients who did not attend


2. Bookings

Bar chart showing the number of bookings by day within the selected period, with the total booking count for the duration.


3. Top Practitioners

Ranked table showing your top practitioners by booking activity:


Column

What it shows

Ranking

Position by booked count

Practitioner Name

Team member name

Booked Count

Number of bookings

Revenue

Revenue generated


4. Top Booking Services

Ranked table showing your most-booked services:


Column

What it shows

Ranking

Position by booked count

Service Name

Name of the bookable service

Booked Count

Number of bookings

Revenue

Revenue generated


5. Top Service Category

Ranked table showing your most-booked service categories:


Column

What it shows

Ranking

Position by booked count

Category Name

Name of the service category

Booked Count

Number of bookings

Revenue

Revenue generated


6. Booking Cancelled / No Show

Dual-line chart comparing Cancelled vs No Show booking trends across the selected period — showing the total count for each on any given day.


💡 To view clinical activity data, see Clinical record reports. To view sales and payment data, see POS & sales reports.

Updated on: 06/08/2026

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