> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.meridiq.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Team & staff management

Manage your clinic team — add admins, standard users and prescribers, connect Google Calendar for synchronised bookings and control access to each system module.

| 📍 **Where to find this:** General Settings → Team

## ✅ What you can do

* View and manage all team members with access controls
* Connect a user's Google Calendar for synced bookings
* Add admins, standard users and prescribers
* Edit, activate/deactivate and delete team members
* Convert an admin to a super user

## 👥 Team list

1. Click **General Settings** → **Team & staff management**.
* Use the **filter dropdown** to view All, Active or Inactive team members.
* Toggle the switch on any row to enable or disable a member's access.

![Team List](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/screenshot-2026-06-19-171617_aat1r.png =650x361)

| Role | Access level |
| ---- |
| **Super User** | Highest level — full system access |
| **Admin** | Administrative privileges |
| **User** | Standard access |
| **Prescriber** | Can sign assigned prescriptions |

## 📅 Connect Google Calendar

1. Click **General Settings** → **Team & staff management** → click the **Google Calendar** icon on any team member's row.
2. Select any one option from the **Calendar settings** section:
* **Show only booking time** — time slot information only
* **Show full booking details** — includes personal booking details
3. Select any options from the **Appointment types to sync** section:
* **Confirmed booking** — displays confirmed bookings in Google Calendar
* **Preliminary booking (pending approval)** — displays preliminary bookings which are pending approval in Google Calendar
* **Private slot (blocked time)** — displays private slots of blocked time for practitioners in Google Calendar

|| ℹ️ You can change the colours of each option by clicking the **colour icon** beside the option.

4. Click **Connect**.

![Connect Google Calendar](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_1ez60f5.png)

![Connect to Google Calendar](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/screenshot-2026-06-19-154120_wrg5d7.png =500x502)

## ➕ Add an admin or user

1. Click **General Settings** → **Team & staff management** → **+Add**.
2. Select **Role**: **Admin** or **User**.
3. Enter the **Title**, required personal information and **Country**.
4. Create and confirm a **Password**.
5. Toggle access to **Record System**, **Booking System** and **POS System** as needed.
6. Click **Submit** — an invitation email is sent to the user.

![Add New User](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/screenshot-2026-06-19-155046_liwl4j.png =500x543)

|| ℹ️ Status shows as **Pending** until the user accepts the invitation email.

## ➕ Add a prescriber

1. Click **General Settings** → **Team & staff management** → **+Add** → select **Role: Prescriber**.
2. Enter the prescriber's **email address** → click **Send Join Request**.

![Add Prescriber](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/team-add-prescriber_1kvxr3d.png =550x191)

|| ℹ️ The prescriber's email must be registered on the prescriber platform. Requests expire after 24 hours.

## ✏️ Edit, activate/deactivate & delete

1. Click the **Edit** icon to update details.
2. Click **Activate/Inactivate** to enable or disable access.
3. Click **Delete** to remove permanently.
4. Click **Convert to Super User** to promote an Admin to Super User.

![Convert to Super User](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/team-convert-super-user_10an546.png =650x173)

|| ℹ️ Only **Admin** users can be converted to Super User.

| 💡 To manage your subscription plan and add user licences, see [Billing & subscription](https://help.meridiq.com/en/article/billing-subscription-16yrorp/).