> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.meridiq.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# POS system overview

The POS (Point of Sale) system is where you handle all client transactions — sell products and services, process payments via Viva, Klarna, Swish, Stripe, Fortnox invoice or Manual Payment, and manage receipts, reports and gift cards.

| 📍 **Where to find this:** Left navigation menu → POS System

## 🧭 How to access the POS system

1. Click the **POS System** in the left navigation menu.
* The POS menu expands to show all subsections.
* If your clinic is registered in **Sweden** and you have not yet registered with Infrasec, a **Register for Infrasec** pop-up will appear automatically. United Kingdom clinics do not see this pop-up.

![POS (Point of Sale) System Menu](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_l7suq2.png)

## ⚙️ Register for Infrasec *(Sweden only)*

|| ℹ️ This step only applies to clinics registered in **Sweden**. United Kingdom clinics can start using the POS system without this registration.

Before using the POS system for the first time, Swedish clinics need to register with Infrasec.

1. Click the **POS System** in the left navigation menu.
* The **Register for Infrasec** pop-up opens automatically.
2. Fill in the required registration details.
3. Submit the form to complete registration.

![Register for Infrasec](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_ya3ndh.png =500x688)

|| ℹ️ You can use the POS system without connecting to the Viva Wallet payment method. Simply complete the Infrasec registration to get started. Viva Wallet integration can be set up later in **Configure the POS system**. If your company is registered in **Sweden**, a **Register for Infrasec** pop-up will appear automatically the first time you open the POS System.

## ✅ What you can do in the POS system

* Sell products and services to clients
* Apply gift card payments as discounts
* Process payments via Viva (includes Klarna), Swish, Stripe, Fortnox (invoice) and Manual Payment
* Add, update, activate and inactivate products
* View receipts, plus the sales reports for your country — Z and X Reports *(Sweden)*, MTD VAT Report *(United Kingdom)* or VAT Report *(Netherlands)*

|| ℹ️ **Payment method availability depends on your clinic's registered country:**
|| **Manual Payment** — available everywhere.
|| **Stripe** — available in most countries, including Sweden, the United Kingdom and the Netherlands.
|| **Viva Wallet** (includes Klarna) — Sweden and the Netherlands.
|| **Swish** — Sweden only.
|| **Fortnox** (invoice) — Sweden only.

## ✅ What's in the POS system

| # | Page | What it covers |
| ---- |
| 1 | [Process a payment](https://help.meridiq.com/en/article/process-a-payment-1x55384/) | Sell products and services and process client payments |
| 2 | [Manage products](https://help.meridiq.com/en/article/manage-products-10wyk00/) | Add, edit, activate and inactivate your product catalogue |
| 3 | [Issue & redeem gift cards](https://help.meridiq.com/en/article/issue-redeem-gift-cards-gwfjm0/) | Create gift cards and apply them as payment discounts |
| 4 | [View & print receipts](https://help.meridiq.com/en/article/view-print-receipts-k4oiil/) | View and download client payment receipts, and process refunds |
| 5 | [View POS invoices](https://help.meridiq.com/en/article/view-pos-invoices-1caietn/) | Find and download invoices created by Fortnox Invoice payments |
| 6 | [Sales & VAT reports](https://help.meridiq.com/en/article/sales-vat-reports-15n2t3p/) | Z and X Reports *(Sweden)*, MTD VAT Report *(United Kingdom)* and VAT Report *(Netherlands)* |
| 7 | [Configure the POS system](https://help.meridiq.com/en/article/configure-the-pos-system-1hqqweo/) | Set up payment methods, tax rates and POS settings |

| 💡 Click any page in the table above to go directly to its full guide in the [POS (Point of Sale) System](https://help.meridiq.com/en/category/pos-point-of-sale-system-18cyi7m/) section.