> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.meridiq.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# MAL billing

Here you can update your billing details, update your card, add a new card and view and download your monthly payment invoices.

| 📍 **Where to find this:** MAL Online → Billing

The Billing page consists of two sections:

| # | Section | What it covers |
| ---- |
| 1 | **MERIDIQ Billing** | Billing Details, Card Details, Invoices |
| 2 | **Clinic Billing** | Billing Status |

## 🧾 Open Billing

1. Click **Billing** in the left navigation menu.
* The Billing page opens.

![Billing Menu](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_b5lk6k.png)

![Billing](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/screenshot-2026-06-22-143832_3rhg59.png =650x377)

## 💳 1. MERIDIQ Billing section

Here you can update your billing details.

1. Click **Billing** in the left navigation menu.
2. Click the **MERIDIQ Billing** tab.

![MERIDIQ Biiling](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/screenshot-2026-06-22-143832_xhiwri.png =650x377)

### 🏠 Billing Details

1. Click **Billing** → click the **MERIDIQ Billing** tab.
2. Navigate to the **Billing Details** section.
* You can see the billing address and name of the individual or clinic.
3. Click **Update billing info** to edit the billing address information.
* The **Subscription** pop-up opens — update the billing details and submit.

![Billing Details](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_1p7aocp.png =500x638)

### 💳 Card Details

Here you can update card details, add a new card and remove an existing card.

1. Click **Billing** → click the **MERIDIQ Billing** tab.
2. Navigate to the **Card Details** section.
* You can see the active card used for billing (last four digits shown for security) and which MERIDIQ services are using this card — e.g. MERIDIQ subscription, SMS.
* The card expiry date is also shown.
3. Click **Change card** to add a new card or update card details.
* The **Manage Cards** pop-up opens.
4. Click the **Edit** icon to edit the card details.
* The **Update Card** pop-up opens — update the card and save.
* You can also deselect MERIDIQ services so that card will not be used for billing for that service.
* You can use different cards for different MERIDIQ services.
5. Click the **Delete** icon to remove a card.
6. Click **Add New Card** to add a new card.
* The **Add New Card** pop-up opens — enter the card details, select which services this card will be active for, and submit.

|| ℹ️ Fee per signed prescription is **40 SEK**. The total monthly fee is calculated and automatically deducted on the **2nd of each month** from your saved card.

![Manage Cards](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_4vcdee.png =500x374)

![Update Card](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_10qqfw7.png =500x318)

![Add New Card](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_82gm8v.png =500x322)

### 🧾 Invoices

Here you can see your payment invoices with their status and download them.

1. Click **Billing** → click the **MERIDIQ Billing** tab.
2. Navigate to the **Invoices** section.
* You can see past and upcoming invoices.
* Past payments are marked in purple.
3. Click the **Download** icon to download an invoice.
4. Click **View All** to see a complete list of invoices and billing history.

## 🏥 2. Clinic Billing section

Here you can review your monthly billing status with a date filter and manually update your billing status.

1. Click **Billing** in the left navigation menu.
2. Click the **Clinic Billing** tab.
* You can see your monthly billing with their status.
3. Select a date to filter billing by that month.
* The view shows **Revenue**, **Total MERIDIQ fee** and your **Net earning**.
* The **Billing Status** section shows signed prescription counts with their earnings and status.

![Clinic Billing](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/screenshot-2026-06-22-143908_nalpgj.png =650x376)

### 📋 Billing Status

Here you can see each clinic's activity and net earnings based on signed prescriptions, and manually update the payment status.

1. Click **Billing** → click the **Clinic Billing** tab.
2. Navigate to the **Billing Status** section.
* You can see the total number of signed prescriptions by the clinic and its earnings based on the monthly filter.
3. Change the status manually from **Upcoming** to **Paid** once billing is paid with MERIDIQ.

| Status | Definition |
| ---- |
| **Upcoming** | Payment is expected soon |
| **Paid** | Clinic has made the payment |

**If payment is received:**
1. Go to **Billing** → **Clinic Billing**.
2. Locate the clinic and billing month.
3. Change **Status** from **Upcoming** to **Paid**.

This ensures accurate records for reconciliation.

||| ⚠️ MERIDIQ does not process clinic payments automatically. Payment is made manually between the clinic and the prescriber. You must update the payment status manually under **Billing → Clinic Billing**.

| 💡 To update your MAL account settings and preferences, see [MAL settings](https://help.meridiq.com/en/article/mal-settings-1fzi7i7/).