> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.meridiq.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Account & profile

My Profile is where you manage your own account — your name and contact details, your profile picture, and your identity verification. Everything here applies to you personally, not to the whole clinic.

| 📍 **Where to find this:** Click your **username** in the top-right corner → select **My profile**

## ✅ What you can do

* View and update your personal information
* Upload a profile picture
* Verify your identity with BankID so you can sign clinical records *(Sweden only)*
* Change your password
* Log out

## 🧭 How to open My Profile

1. Click your **username** in the top-right corner of any page.
2. Select **My profile** from the dropdown.
* The My Profile page opens.

![My Profile Option](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_yvocvj.png)

![My Profile](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_19lhmm4.png =650x348)

|| ℹ️ The dropdown has two options only — **My profile** and **Logout**. Interface language and light/dark theme are not here; they live in **General Settings → System Settings**.

## ✏️ Update your personal information

1. Click your **username** → select **My profile**.
2. Click the **Edit** icon — opens the **Update User** pop-up.
3. Add or update your details.
4. Click **Submit** to save. Click **Cancel** to discard.

![My Profile](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_17w3xzu.png =650x348)

![Update User](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_3rql5h.png =650x555)

![Update User](https://storage.crisp.chat/users/helpdesk/website/-/8/c/a/c/8cac159472d82800/image_441apa.png =650x550)

|| ℹ️ **Profile fields explained:**
|| **Title, First name, Last name** — your personal name as it appears on records. First name, last name and title are required.
|| **E-mail** — used to sign in and to receive notifications. Required.
|| **Mobile number** — pick your country code, then enter the number. Required.
|| **Swedish Personal ID** — format `YYYYMMDD-XXXX`. Used for BankID verification in Sweden.
|| **Street Address, City, State, Zip Code, Country** — your address details.

||| ⚠️ If you change your **e-mail address**, you must confirm the new address before it becomes active — check your inbox for the verification email.

|| ℹ️ If you press **Submit** without changing anything, MERIDIQ shows **No data changed** and closes the pop-up.

## 🖼️ Add a profile picture

1. Click your **username** → select **My profile**.
2. Click the **Edit** icon.
3. Click the avatar or the **Profile Picture** button.
4. Choose an image from your device.
5. Click **Submit**.

|| ℹ️ Photos taken on an iPhone (HEIC files) are converted automatically — you do not need to change the format yourself.

## 🚪 Log out

1. Click your **username** in the top-right corner.
2. Select **Logout**.

|| ℹ️ You are also signed out automatically after a period of inactivity, and if you sign in on another device you may see **You've been logged out**.

## ❓ What you cannot change here

| Setting | Where it lives instead |
| ---- | ---- |
| Your role or permissions | **General Settings → Team** — an administrator must change it |
| Clinic name, address and organisation details | **General Settings → Company information** |
| Interface language and light/dark theme | **General Settings → System Settings** |
| Which notifications you receive | Not configurable — see [Notifications & alerts](https://help.meridiq.com/en/article/notifications-alerts-wyilx6/) |

| 💡 Swedish clinics can verify with BankID to sign records — see [Verify your identity with BankID](https://help.meridiq.com/en/article/verify-your-identity-with-bankid-lhicuu/). To change your password or understand the 90-day password rule, see [Password & account security](https://help.meridiq.com/en/article/password-account-security-1s93wyv/).